Thonet takes great care to deliver high performance products that will provide many years of beneficial use. All furniture is subject to normal wear and tear and may even be subject to intentional or unintentional abuse, all of which could cause a product to fail and result in property damage or personal injury. Therefore, it is very important to conduct regular care and maintenance checks at the point of use to minimize risk and ensure a safe operating environment for the general public.
Our products are intended for use in commercial applications where it is good business practice, and usually a legal obligation, for an owner, a manager, or members of staff to maintain a safe and clean public space. This obligation includes the care and maintenance of the building, equipment, and furniture, which may be used by employees, and members of the public. Failure to perform regular care and maintenance will void the Company’s warranty.
If you notice anything wrong with the furniture you are using, or furniture available for use by the public or employees, you should immediately bring this to the attention of appropriate management, preferably in writing. The failure of any wear and tear item could result in product failure and damage to property, or injury to an employee or member of the public.
This guide is not intended to be a comprehensive maintenance or repair manual, nor is it intended to replace any organization’s specific checklist, code of practice, or any building code or legal obligation. This guide has been developed to provide some basic principles and advice that will be useful for anyone who is responsible in any way for the care, maintenance, and use of furniture in a public place.
This guide is not intended to replace professional care and maintenance procedures, or regular after sales maintenance and cleaning services provided by experienced professionals, which are all considered to be essential in maintaining high performance furniture in a public place.
Products which use an electrical power source should be installed and regularly checked for safe use by a qualified electrician. Most jurisdictions have codes for the specification, installation, and use of these products in a public space and the reader should seek professional advice in these matters.
Who needs to read this guide?
Facilities management personnel, anyone who specifies furniture (such as an interior designer or architect), anyone who buys or sells furniture (such as an independent sales representative or professional furniture buyer or dealer), anyone who provides furniture for use by members of the public or employees, and anyone responsible for the care, cleaning and maintenance of furniture in a public place should read this guide.
Why should I read this guide?
This guide will help you prolong the useful life of furniture, prevent damage to the product during normal use, identify damage caused by wear and tear or abuse, and significantly reduce the risk of product failure, and possible injury, to yourself and others.